Episode 2

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Published on:

20th Apr 2021

How Do We Deal with Feedback in Coaching?

In this episode we discuss how feedback might show up in coaching.

Feedback can be such a provocative topic. People find it difficult to give constructive feedback and they worry about how others will respond. There are many models out there providing guidance on how to structure your message, but it can often be much more complex than just applying a model and hoping that the conversation goes well.


As coaches, we will offer feedback to our clients in the moment, which can lead to increased self awareness. We might also support our clients in giving and receiving feedback at work. We touch on models and approaches you might try, and explore how we support clients to have feedback conversations in a skilful way. Organisational culture plays an important role in how feedback is given and received. We explore how psychological safety is key to creating the right conditions and examine what we can learn from the world of sport and our work with teams.


Listen in if feedback is something you grapple with in your role or organisation!


Resources:

  • Amy Edmonson: Psychological Safety - https://hbr.org/podcast/2019/01/creating-psychological-safety-in-the-workplace
  • Perceptual Positions - https://www.trainers-toolbox.com/perceptual-positions-powerful-exercise-to-strengthen-understanding-and-empathy/
  • After Action Reviews - https://toggl.com/blog/after-action-review
  • Marshall Goldsmith’s FeedForward - https://marshallgoldsmith.com/articles/try-feedforward-instead-feedback/
  • Coaching Cards - https://courageousdevelopment.co.uk/coaching/coaching-cards/

Email us at info@thecoachingquestion.com

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About the Podcast

The Coaching Question
Exploring the world of coaching in business, for coaches, users and buyers of coaching
Two experienced executive coaches, Sarah Turner and Gregor Findlay discuss topics pertinent to those that commission and use coaching in organisations, as well as for coaches themselves.

We want more coaching conversations to be happening in the world and while there are lots of resources targetted at coaches, there seem to be less targetted at helping those that bring coaches into organisations.

About your hosts

Gregor Findlay

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Gregor is an APECS Accredited Master Executive Coach with nearly 20 years experience who has helped hundreds of senior managers, directors and C-Suite executives undergo transformative change and growth, both personal and organisational.

Gregors mission is to help leaders and leadership teams develop and grow so they can make an even bigger difference for themselves, their people and society. My role is helping others be more free and able to have happier, successful, and more worthwhile lives.

Sarah Turner

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Sarah’s an experienced Executive and Maternity Coach, and business psychologist. She has many years’ coaching experience working across a range of sectors working with professionals, managers and leaders.

On a personal level, Sarah is passionate about empowering women to combine both their personal and professional lives once they become a mother. Her coaching approach is pragmatic, supportive but challenging where appropriate, enabling women to gain clarity about what is most important and manage their transition with renewed confidence.